Read the papers today and there was someone having the same problem I had - cannot send emails using Streamyx. So I’m doing a good deed here explaining why and how to solve the problem since the people at Streamyx are not doing their job. This problem only started lately because the people at Streamyx suddenly decided to block port 25, the default SMTP port for emails, without informing their subscribers. This likely affects you if (1) you’re using a non-Streamyx email account and (2) you check your emails using Microsoft Outlook. The solution is to change your SMTP port to 587 as advised by Streamyx - stupid because you’ll also need to change the port at your email server end. The good news is your email provider may have SMTP running on another port in addition to port 25. For example, mine uses both port 25 and 26. To change your port in Outlook, follow these steps:
- In Outlook, click on Tools in the menu and select Email Accounts.
- Check View or change existing e-mail accounts and click Next.
- Select the affected email account and click on the Change button.
- Click on the More Settings… button and select the Advanced tab.
- Change the Outgoing server (SMTP) port number and click OK - done!
i thought this was working, but also need to change outgoing mail server to smtp-proxy.tm.net.my and remove tick from ‘outgoing mail server (SMTP) requires authentication’. My outlook still not right, but according to streamyx there is nothing they can do, even though it worked fine before…
Comment by Peter on July 14, 2008 at 8:15 pm
Depends on your email provider. I can specify my own POP and SMTP (authentican required) servers, but just change my port to 26.
You need to check with your email provider to see what other ports are supported apart from 25.
Comment by Larry on July 15, 2008 at 12:57 pm
i already change the smtp port to 587 and also 26 port also cant. is that other that this which can help to solf this problem. i also got call streamyx they also ask me to change port 25 to port 587, but i try arlready cant. my site is using the digi boardband.
Comment by ivan on September 12, 2008 at 2:51 pm
Change the pop 3 to 995, smtp to 994 and “tick” THIS SERVER REQUIRS AN ENCRPTED CONNECTION (SSL)
Comment by Lau on April 10, 2009 at 11:24 am
Fuck streamyx…..blocking prots and limiting speed gtfo streamyx,if we had other ISP i would not choose u
Comment by Jake on April 26, 2009 at 11:23 am
try this >
incoming mailserver : mail.yourdomain.com
outgoing mailserver : smtp-proxy.tm.net.my
click more setting
on outgoing server’s tab, tick ‘outgoing mail server (SMTP) requires authentication’
tick ‘logon using’ : put in your streamyx username and password
tick remember password + logon using password authentication
at advance tab :
use incoming server 110, outgoing server 25
WebNet.com.my
Comment by Sam on June 22, 2009 at 11:32 pm
I have two emails which work fine using these setting a two that dont. Incoming is all good.
Any comments???
Comment by Brent on September 7, 2009 at 1:47 pm
having the same problem. Have tried 587 and 26 but cant seem to get it working. I am using pacific internet email account. this is so troublesome for users who do not want to use streamyx email accounts… i mean i have been using this particular account since 2002 and streamyx was only introduced recently.
isnt there a solution to this problem ????
Comment by kathleen on December 24, 2009 at 5:12 am