I’m sure you’ve been asked that question before in your day-to-day job, especially if you’re in retail. I’ve certainly been asked that many times in my last 12 months as a freelance consultant, regardless of whether the client is a freelancer like myself or a big, public-listed company. Everybody wants cheaper! What’s interesting is that some are asking not because they can’t afford to pay, but because it boosts their ego if they can squeeze a discount out of me. Some do it so they can show their bosses that they’re great negotiators. And then there are clients who add this and that to the original scope of work but forgot to add more to your pay. ‘Just a small addition, easy job’, they say. Of course, I could always inflate my price and then give a discount to everyone. But that’s not how I work because I happen to be an honest guy. Yup, I know …not a very good trait for a businessman. Heck, I’ve even told clients “…although I’d like to earn your money, your niche is too competitve and you’ll be wasting good money if you engaged me”. Never mind. My conscience is clear and I sleep better at night. At the end of the day, I’m a consumer too and I hate having made bad purchases. My style is to charge the lowest fee I’m willing to accept and then it’s up to them to decide - willing buyer, willing seller. Unlike other consultants, I don’t even have terms in my contract and am willing to be flexible with their demands. I mean why continue because of ‘contractual obligations’ if both parties are unhappy right? That’s the end of my rant. I hope my clients (past, present and future) read this and never ask for discounts again.



I like the way you are being honest to your clients. As web marketing continue to mature in this part of the world, clients will start to appreciate that they have to pay good money for good work.
Comment by Razlan — January 16, 2008 @ 2:26 pm
That’s exactly what I do as well. I’ll come down to what I can but if the client seriously is looking for the better deal, I’ll shrug it off.
Comment by Danny Foo — January 31, 2008 @ 12:32 am
Hey Larry.
I’m a Freelance SEO in Bangkok, just started up this year and starting to build up a strong client base.
Totally relate to your post. Everyone wants SEO, everyone knows how good it is for their business. And there are so many sharks that will take your money and deliver nothing!
The problem i face is that most of my clients paid a fortune to the previous guy that delivered nothing!….So they are suspicious about SEO and want to pay as little for it as possible.
Time to harden up :P
Stuart
Comment by Stuart McIlreavy — March 30, 2008 @ 11:31 pm
Hello Larry,
I am an SEO Freelancer from India. SEO has been a passion for me and hence I am freelancing big time. I am again offering very affordable prices just like you. Its like you want to compete with your peers you have to low down your costs. But with no sacrifice to quality at all.
Regards,
Hemanth
Comment by Hemanth — May 19, 2008 @ 11:35 pm